489 Patak Rd, Karon, Mueang Phuket District, Phuket 83100

Frequently Asked Questions

In Phuket, a range of options are available. When you book your comfortable room, you can arrange for a taxi to pick you up. The taxi driver will wait you in the arrival hall either in the international or domestic terminal and escort you to the car. Alternatively, you can hop in in a shared minivan or get the new modern aircon-bus (called smart bus) that goes all the way from the airport to Rawai Beach.  More detailed information about your transportation from and to airport can be found here.

The check-in time at both hotels BaanyuyenKaron and myPatong Guesthouse-Hostel is 14:00 and the check-out time is 12:00. We will do our best to have your room available for you whenever you arrive but kindly note that this is dependent on the occupancy level the night before. For late checkout requests, we are pleased to inform you that (upon availability)we can offer you 2 hours completely free but afterwards there is a minimal charge of 100baht per hour.

You may store your luggage at the front desk if you arrive before 14:00 check-in time. You can refresh yourself in our shared shower facilities and explore the amazing island of Phuket while you wait to check-in.

Our friendly staff will suggest you the most affordable yet enjoyable tour explorations while you are in the guesthouse. There is a variety of options to choose of, from the most popular exploration (PhiPhi islands) to the most adventurous ones (zip line, ATV, tiger kingdom) and many  more.

There are plenty of informative websites online. We suggest you to visit wikitravel, it is a great source of information. Kindly note that while in the guesthouse we will give you tips and ‘local information’ of hidden gems (beaches, nightlife, local restaurants). We are more than happy to make you feel AMAZING while you are exploring the land of smiles.

BaanyuyenKaron is strategically located in a quiet area in the center of Karon. The beach is just 9 minutes’ walk while plenty of restaurants, convenient shops, massage places are stone’s throw away. The bustling nightlife is 5 minutes’ walk.

Yes, all our rooms are equipped with a safe.

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order. Note: We cannot give refunds once payment is verified..

You can order food to have delivered to the hotel. You will have to come down to the lobby to meet your delivery person, as we don’t allow non-guests up on the floors.

There is limited space for motorbikes to be parked in front of the guesthouse. First come-first serve basis. There is no car parking available at the accommodation but you can easily park your car in proximity.

The accommodation offers high-speed complimentary wireless internet.

Only one additional rollaway bed can be placed in any of our available rooms. The cost of additional bed is 300baht per day. Kindly inform us well in advance about your request as we do have limited additional beds available.

The reception is daily open from 09:00 until 24:00. During the hours that the reception is not in operation we are still available through the telephone numbers being positioned in front of reception’s door.

In front of BaanYuyenKaron a restaurant called ‘Elephant Café by Tan’ is serving breakfast all day long starting from 10:00 in the morning. There are 3 different options to choose of, English, American or Veggie set breakfast. The cost of the set breakfast (inclusive of coffee or tea and juice) is 180baht per person.

The adapter that you need in Thailand can be seen in this link. Kindly note that the standard voltage is 220 V and the standard frequency is 50 Hz.

You can choose to pay either online by credit card or by cash while on property. There are several payment options available inclusive of paypal and internet banking for your convenience. A minimal fee of 3% surcharge applies for payment through paypal.

It depends of the cancellation policy of the rate plan booked. In the high season, we apply a stricter policy than during low season. Full details will be advised to you at the time of your reservation.

The currency in Thailand is Thai baht. There are currency exchange facilities in the airport and in all main tourist areas.

One child, under the age of 12 is eligible to stay in your room free of charge. Kindly mention your request at the time of booking.

The best time to visit Phuket is between November and April when weather conditions are ideal for beach activities, such as swimming and boating. The six months between May and October are monsoon season, and although accommodation prices are much lower this time of year, the sea can be rarely suitable for swimming.

Please contact us through [email protected] ,we will be more than happy to assist you.

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